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Terms & Conditions

Important information about booking requests.

Booking requests

Submitting an enquiry through this website does not confirm a transfer. A booking is confirmed only after Redlands Coast Shuttle has reviewed the details and contacted you.

Travel information

Please provide accurate passenger, pickup, travel and luggage details. Advise the team promptly if your flight or other travel arrangements change.

Accessibility and luggage

Folded mobility walkers and transport wheelchairs may be accommodated when securely stored. Seated wheelchairs and mobility scooters cannot currently be carried. Oversized and excess luggage must be advised in advance.

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